If you have any enquiries please call 01273 424333
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Shipping

UK

Orders under £30 – shipping £2.99

Orders over £30 – shipping FREE

Most orders are sent via Royal Mail’s 1st class post. If you order by 2pm, this often arrives on the next working day (Mon-Fri excluding UK Bank Holidays). Large orders, depending on weight, may be sent with Royal Mail Tracked and Signed, or by next-day courier.

If your order is urgent, you can ask for goods to be sent “Guaranteed next-working-day” delivery for a charge of £10. (Please order by 2pm Mon-Fri, excluding Bank Holidays.)

We send out 99% of orders received by 2pm the same working day. Working days are Monday-Friday, excluding bank holidays and the period between Christmas and New Year which is a company holiday.

We usually have all products in stock thanks to how we manage our ordering, and the fact that we manufacture the majority of our products. If we are out of stock of something, we will let you know.

International

Shipping charge is 10% of total order value.

We use the best carrier for you. Usually, this is Royal Mail, who pass the package on to your own country’s mail delivery service. On request, an international courier can be used, and will be charged at cost price.

Delivery to Europe usually takes 3-7 working days, and to USA and the rest of the world 5-10 working days. Please wait 2 weeks before reporting non-arrival, as deliveries are occasionally delayed by customs.

Customs duty: you may have to pay additional duty imposed by your country’s customs and excise authorities. Some countries have stricter regulations than in the UK. To avoid unwanted attention from your customs authorities, please ensure that products you order are legal in your country.