Shipping
UK
Orders under £30 – shipping £3.95
Orders over £30 – shipping FREE
All orders are sent via DPD Next Day Courier Service. If you order by 2pm, this often arrives on the next working day (Mon-Fri excluding UK Bank Holidays).
We send out 99% of orders received by 2pm the same working day. Working days are Monday-Friday, excluding bank holidays and the period between Christmas and New Year which is a company holiday.
We usually have all products in stock thanks to how we manage our ordering, and the fact that we manufacture the majority of our products. If we are out of stock of something, we will let you know.
International
Shipping charge is 10% of total order value or minimum charge of £12.00.
We use the best carrier for you. Usually, this is Royal Mail, who pass the package on to your own country’s mail delivery service. We cannot currently ship to UAE, Ireland or Germany.
Delivery to Europe usually takes 3-7 working days, and to USA and the rest of the world 5-10 working days. Please wait 2 weeks before reporting non-arrival, as deliveries are occasionally delayed by customs.
Customs duty: you may have to pay additional duty imposed by your country’s customs and excise authorities. Some countries have stricter regulations than in the UK. To avoid unwanted attention from your customs authorities, please ensure that products you order are legal in your country.